Before you start playing, please take a moment to read BonusBear's Terms and Conditions in full. This document outlines the rights, responsibilities, and rules that govern the relationship between BonusBear and all members in Malaysia.
Our terms and conditions are written in plain language — not confusing legal jargon — so every Malaysian member understands their rights and responsibilities.
All BonusBear terms are written in clear, straightforward language. We avoid deliberately confusing technical jargon — we want you to understand everything fully.
BonusBear does not bury important conditions in fine print at the bottom of the page. All key rules are displayed clearly and prominently.
BonusBear's terms are reviewed and updated on a quarterly basis. Members will be notified via email or platform notification whenever material changes are made.
These terms are not solely for the protection of BonusBear — they also establish member rights that the platform cannot restrict or deny.
If any part of the terms is unclear, the BonusBear support team is available via 24/7 live chat in both Bahasa Malaysia and English.
These terms apply equally to all BonusBear members across Malaysia — there are no exceptions based on account type or a player's VIP level.
Welcome to BonusBear, Malaysia's trusted online casino platform. By accessing, registering for, or using any services provided by BonusBear through this website or any associated digital channel, you acknowledge that you have read, understood, and agree to be bound by all Terms and Conditions set out in this document.
These Terms constitute a legally binding agreement between you (the member) and BonusBear (the platform operator). If you do not agree with any part of these Terms, you are advised not to use BonusBear's services.
Important: Continued use of the BonusBear platform following any update to the terms constitutes acceptance of the revised terms. BonusBear will inform members of material changes via platform notification or registered email.
These Terms are written in Bahasa Melayu to ensure clarity for all Malaysian members. In the event of any conflict between language versions, the Bahasa Melayu version shall prevail.
To register and use BonusBear's services, you must meet all of the following eligibility requirements without exception:
Reminder: BonusBear conducts periodic age verification checks. Anyone found to have registered using false information or who is under 18 years of age will have their account suspended immediately and all winnings forfeited.
BonusBear reserves the right at any time to request proof of identity, age, or address from any member as part of our KYC (Know Your Customer) procedures. Failure to provide the requested documents within the specified timeframe may result in temporary account suspension.
Registering a BonusBear account is free and open to all eligible individuals. During registration, you are required to provide accurate information, including your full name, an active Malaysian phone number, and a secure password.
Each individual is permitted to hold only one (1) BonusBear account. This means one account per phone number, per email address, per device, and per home IP address. Holding multiple accounts is a serious violation of BonusBear's Terms and Conditions.
If you have forgotten your password or are having trouble accessing your existing account, please contact BonusBear support via live chat — do not create a new account. Creating a new account to circumvent a restriction is considered fraud.
BonusBear may require account verification at any time, particularly before processing your first withdrawal or if unusual activity is detected on your account. Documents that may be requested include a copy of your MyKad, bank statement, or proof of e-wallet ownership.
BonusBear accepts deposits via approved Malaysian payment methods only. Currently accepted methods include:
BonusBear does not accept deposits in foreign currencies or via international money transfer services. All transactions are processed in Malaysian Ringgit (MYR) only.
The minimum deposit amount is RM10 per transaction. There is no maximum deposit limit, however BonusBear reserves the right to request proof of source of funds for deposits exceeding RM5,000 in a single day. This limit may vary depending on your VIP tier and account risk profile.
The minimum withdrawal amount is RM30 per request. BonusBear endeavours to process all approved withdrawals within 5 to 30 minutes to your preferred e-wallet. Withdrawals to FPX bank accounts may take up to 24 hours depending on your chosen bank.
Withdrawal conditions that must be met:
BonusBear offers a wide range of bonuses and promotions to members. All bonuses are subject to the specific terms stated alongside each offer, as well as the following general rules:
All BonusBear bonuses are subject to rollover requirements that must be fulfilled before winnings derived from bonus funds can be withdrawn. Rollover is calculated based on the bonus amount received, not the deposit amount. For example, a RM100 bonus with a 30x rollover requires a total of RM3,000 in wagers.
Rollover Note: Not all games contribute equally to rollover. Slots typically contribute 100%, while Live Casino games (Baccarat, Roulette) contribute between 10–20%. Check the game contribution table in your account for full details.
The BonusBear Welcome Bonus of up to RM1,000 is available exclusively to new members making their first deposit. This bonus cannot be combined with other promotions unless explicitly stated. For more details, please refer to the Welcome Bonus page.
All slots at BonusBear use independently certified Random Number Generator (RNG) technology to ensure fairness and transparency. The outcome of every spin is independent and is not influenced by previous spins.
Live casino games on BonusBear are hosted by real dealers in professional casino studios. Internet connection disruptions during gameplay cannot be used as grounds to void a valid bet. BonusBear is not responsible for disruptions caused by connectivity issues on the player's end.
All sports and e-sports bets placed on BonusBear are subject to standard wagering rules. BonusBear reserves the right to void or suspend bets in the event of exceptional circumstances such as match cancellations, extreme weather, or severe technical issues. Bets on Malaysia Super League, EPL, badminton, MPL e-sports, and other events are subject to the specific rules of each respective sport.
BonusBear reserves the right to update odds at any time before a match begins. Bets confirmed at a specific set of odds are bound to those odds, except in extraordinary circumstances that require a match or market to be voided.
BonusBear maintains a fair and safe gaming environment for all members. The following activities are strictly prohibited and may result in immediate account termination and forfeiture of all winnings:
BonusBear employs advanced fraud detection technology that monitors transaction and gameplay patterns. Any suspicious activity will be thoroughly investigated, and reports may be submitted to the relevant authorities if necessary.
You are solely responsible for keeping your BonusBear account login details confidential. BonusBear recommends that you:
BonusBear will never ask for your account password through any channel. If you receive such a request, it is a phishing attempt and should be reported to the BonusBear security team immediately.
BonusBear reserves the right to suspend or close any member's account without prior notice where there are reasonable grounds to do so, including suspected fraud, breach of terms, or instructions from a relevant authority.
You may close your BonusBear account at any time by contacting our customer support team. Prior to closure, please ensure all pending withdrawals have been processed and that there are no active bonus conditions outstanding.
Any valid balance (excluding bonus funds that have not met rollover requirements) will be returned to you within 5 business days after your account closure has been confirmed.
BonusBear shall not be held liable for losses arising from:
BonusBear's maximum liability under any circumstances shall not exceed the total net deposits you have made in the 12 months prior to the date the liability claim is raised.
BonusBear is fully committed to responsible gambling. We recognise that for a small number of people, gambling can lead to problems. That is why BonusBear provides the following tools to help members manage their gaming activity:
For more information on responsible gaming and support resources, please visit the Responsible Gaming page.
BonusBear reserves the right to modify, add to, or amend these Terms and Conditions at any time. Members will be notified of material changes through:
Continued use of the BonusBear platform after the effective date of any amended terms constitutes acceptance of those terms. If you do not agree with the changes made, you have the right to close your account without penalty.
If you have any questions, concerns, or feedback regarding BonusBear's Terms and Conditions, our team is ready to assist through the following channels:
The BonusBear support team is able to communicate in both Bahasa Malaysia and English. We are committed to providing accurate and helpful responses to every enquiry received.
These Terms and Conditions are valid and effective from 1 January 2026. Any earlier version that conflicts with this document is no longer in effect.