Your privacy is not something we take lightly. At BonusBear, every piece of information you provide to us is protected to the highest security standards and is never shared without your consent. This document clearly explains how we manage your data.
BonusBear members' privacy is protected by these core principles — not merely as promises, but as daily practices we uphold without exception.
All BonusBear members' personal data is stored on servers protected with AES-256 encryption and accessible only to authorised personnel.
BonusBear has never sold, rented or shared members' personal data with third-party advertisers or any commercial party, and never will without your consent.
You have the right to access, update, correct or request the deletion of your personal data at any time through your BonusBear account settings.
All BonusBear Malaysia members' data is stored in data centres located in Malaysia or in regions that meet equivalent data protection standards.
In the event of a security incident involving your data, BonusBear is committed to notifying you within 72 hours in accordance with our incident response procedures.
The BonusBear Privacy Policy is designed and updated in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) to ensure your rights as a user are fully protected.
Welcome to the Privacy Policy of BonusBear. This document explains how BonusBear collects, uses, stores and protects your personal data when you use our platform at bonusbear.ws and all related services.
As an online casino platform operating in Malaysia, BonusBear fully committed to complying with Malaysia's Personal Data Protection Act 2010 (PDPA). We take our responsibilities as a data controller seriously and ensure that all data processing is carried out lawfully, fairly and transparently.
Important: By registering and using BonusBear's services, you acknowledge that you have read and understood this Privacy Policy. If you disagree with any part of this policy, please contact our team before continuing to use the platform.
This policy applies to all BonusBear members across Malaysia — from Peninsular Malaysia to Sabah and Sarawak. It also applies to anyone browsing the BonusBear website, even if they have not yet registered as a member.
BonusBear only collects data that is strictly necessary to provide our services effectively and securely. The following are the categories of data we collect:
In certain circumstances, BonusBear may receive information about you from legitimate sources such as identity verification service providers, payment processors (Touch 'n Go eWallet, Maybank2u, CIMB Clicks and others), or fraud prevention agencies for security purposes.
BonusBear uses your personal data for the following purposes and nothing beyond:
A Note on Marketing Communications: BonusBear will only send promotional and marketing communications if you have given your explicit consent. You may opt out of such communications at any time via your account notification settings.
BonusBear processes your personal data on valid legal grounds under Malaysia's PDPA:
BonusBear does not sell your personal data. However, in certain circumstances, we may need to share your data with the following parties:
BonusBear works with carefully selected third-party service providers to support the operation of our platform. These include payment processors (Touch 'n Go, GrabPay, DuitNow and FPX infrastructure providers), cloud service providers, identity verification companies and customer support platforms. All providers are bound by strict confidentiality agreements and are only permitted to use your data for the specific purposes we define.
BonusBear may be required to disclose your personal data to Malaysian authorities where mandated by law, court order, or in the context of a legitimate financial fraud investigation.
In cases where BonusBear needs to protect its legitimate rights, prevent fraud, or ensure the safety of our members, relevant data may need to be disclosed to the appropriate parties.
BonusBear's Guarantee: We have never shared and will never share your financial information — including e-wallet account numbers or banking details — with any party other than the payment processors required to execute your transactions.
BonusBear continuously invests in security infrastructure to keep your personal data protected at all times. The following are the key security measures we employ:
All communications between your browser and BonusBear's servers are encrypted using the same bank-grade SSL/TLS protocol standards used by Malaysia's leading financial institutions.
BonusBear members are encouraged to enable 2FA, which sends a verification code to your registered Malaysian mobile number for every new login from an unrecognised device.
BonusBear's security team monitors platform activity around the clock using automated threat detection systems, complemented by manual reviews carried out by security experts.
Only specifically authorised BonusBear staff may access member personal data. All access is logged and regularly audited to ensure there is no unauthorised use.
BonusBear conducts quarterly penetration tests and independent third-party security audits to identify and address any system vulnerabilities.
BonusBear retains your personal data only for as long as it is needed for the purposes outlined in this policy or as required by Malaysian law. In general:
Once the retention period expires, your data will be securely deleted or fully anonymised so that it can no longer be linked back to your identity.
As a data subject under Malaysia's Personal Data Protection Act 2010, you have the following important rights regarding your personal data held by BonusBear:
You may request a copy of the personal data BonusBear holds about you at any time.
You have the right to request the correction of any inaccurate or incomplete data held in BonusBear's records.
Under certain circumstances, you may request the deletion of your personal data from BonusBear's systems.
You may object to the processing of your data for direct marketing purposes at any time.
You may request that BonusBear restrict the processing of your data in certain circumstances recognised under the PDPA.
You may withdraw your consent for consent-based processing at any time.
To submit any request regarding your privacy rights, please contact BonusBear's Data Protection Officer by email at [email protected]. We will respond within 30 calendar days of receiving your request.
BonusBear uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:
You can manage your cookie preferences through your web browser settings. Please note that disabling certain cookies may affect the functionality of some BonusBear platform features.
BonusBear's services are strictly for individuals aged 18 years of age and above. We do not knowingly collect personal data from children or underage individuals.
If you believe that someone under the age of 18 has registered a BonusBear account or provided us with their personal data, please notify our privacy team immediately at [email protected]. We will take immediate action to delete the information and close the relevant account.
To Parents and Guardians: BonusBear recommends using the parental control tools available on your device to prevent minors from accessing online gambling platforms.
If you have any questions, concerns, or complaints about how BonusBear handles your personal data, we welcome your feedback:
We are committed to responding to all privacy-related enquiries within 5 business days and resolve formal complaints within 30 calendar days.
If you believe BonusBear has not handled your privacy complaint to your satisfaction, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia, which is responsible for overseeing PDPA compliance in Malaysia.
Last updated: 1 January 2026. This Privacy Policy supersedes all previous versions. BonusBear will notify members via platform notifications or email should any material changes be made to this policy in the future.